Encountering an Outlook disconnected that isn't receiving emails can be attributed to a range of factors. Often, it's linked to network connectivity issues, server problems, or incorrect email settings. Poor internet connection or server maintenance might lead to the disconnection. To resolve this, begin by ensuring a stable network connection. Check SMTP and POP/IMAP settings for accuracy, verifying that they align with your email provider's recommendations. Clear cached credentials and restart Outlook. If the problem persists, investigate firewall settings, as they can sometimes hinder Outlook's connectivity. In extreme cases, consider reaching out to your email service provider's support for personalized assistance in restoring your email flow.